D&H Harrod Coaches Ltd

 

Day Trip Booking

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Quick Highlights

 

• Bookings must be paid in full before travel.

• No alcohol, smoking, or vaping on the coach.

• Arrival and departure times are approximate.

• Notify us in advance of disabilities or dietary needs.

 

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Before You Travel

 

• Ensure your passport/visa is valid for European trips (6+ months recommended).

 

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Changing or Canceling Your Trip

 

• Transfers: You can transfer your booking to another trip of equal or greater value up to 14 days before departure (£5 admin fee applies).

• Cancellations:

  • 14 days or more before departure: 100% refund, subject to selling your seat.

  • Less than 7 days: 100% non-refundable.

 

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On the Coach

 

• Alcohol, smoking, and vaping are not allowed.

• Be respectful if using phones, tablets, or headphones.

• Luggage is carried at your own risk — label it clearly.

 

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Arrival & Seating

 

• Please arrive on time for pick-up. We cannot wait for late arrivals.

• Seat numbers may be reallocated for operational reasons or to maximize coach capacity. We will contact you if we need to move seats.

 

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Children

 

• Children must be accompanied by a full fare-paying adult.

 

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Accessibility & Special Needs

 

• We aim to provide standard service to all passengers, including disabled guests.

• Notify us of any access requirements at booking. We cannot guarantee assistance at venues without advance notice.

 

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Attractions & Meals

 

• If your trip includes tickets or meals, please inform us of any dietary needs at booking.

• Arrival times at venues may vary, so plan accordingly.

 

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Safety & Behavior

 

• Unreasonable behavior may result in termination of travel.

• Always return to the coach at the designated time.

 

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Lost Property

 

• Claim items at our Office within 28 days; perishable items will be disposed of immediately. Please see our lost property policy.

 

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Need Help?

 

• For any questions, complaints, or assistance, contact our Office within 14 days of your trip.

 

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D&H Harrod Coaches Ltd – We look forward to welcoming you on board!